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POLICY CHANGES

Customers please be advised that beginning with the November 2017 billing, payments must be in the SCWSA office no later than 5PM on the Day Before Cutoff. This applies to all forms of payment. Payments via our automated telephone system are time stamped and any payments not time stamped before 5PM will be considered late and a non-payment fee will be applied at 5PM. The drop box will be checked at 5PM and any payments not in the box at that time will also be assessed a non-payment fee.  Cutoffs will begin at 8AM on cutoff day. There will be no exceptions to this time.